AstroGuru

Account and Data Deletion

AstroGuru Account and Data Deletion

AstroGuru users can permanently delete their account and associated personal data from inside the app.

In-app path

Profile → Permanently Delete Account

How to delete your account

Account deletion is completed inside the AstroGuru mobile app, not on this website.

  1. 1

    Open AstroGuru and sign in to your account.

    You need to be inside the app with access to the account you want to remove.

  2. 2

    Go to the Profile screen.

    Your account settings and legal support links are available there.

  3. 3

    Select "Permanently Delete Account".

    The app clearly marks this action as permanent before you continue.

  4. 4

    Confirm the deletion request.

    After confirmation, your account enters the deletion flow and app access ends.

What happens after deletion

Data that will be deleted

  • Account information and registration status
  • Email address and sign-in provider information
  • Profile details (display name, photo, preferences)
  • Birth date, birth time, and birth place
  • Astrology, numerology, compatibility, and personalised analysis data
  • Dream records and voice transcripts, if any
  • Notification tokens
  • App preferences and settings

After account deletion, your account can no longer be used as an active user account. Personal data that is no longer required is deleted or anonymised. Security, abuse prevention, legal obligation, or transaction and audit records may be retained for a limited period where required. These records are not used as an active user account.

Deletion requests are usually processed within 7 days. Some records may be retained longer only where legally or technically required.

Need help?

If you cannot access the app or run into a problem during deletion, please use the support channel.

If you cannot access the app

If you cannot sign in or the deletion flow is not working as expected, you can send a pre-filled email request using the button below.

Send Account Deletion Request

Using the subject line "AstroGuru Account Deletion Request" helps route your message faster.

Open the contact page